Wix Review – 2020


Wix is an all-in-one 3rd party website builder that offers a simple solution for everyone from first timers to experienced web designers.  The platform includes hundreds of stunning themes and a simple drag-and-drop interface, coupled with advanced plugins that make customizing a website quick and easy. Beginners will feel comfortable as they build and design. Advanced users can dig into the design tools a little deeper for a truly unique website experience.

Wix also connects users to helpful apps that can add even more functionality. Whether it’s just a basic website that’s needed or something far more complex, Wix offers a turnkey solution.

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Who Wix is best for

Wix caters to businesses that want to launch a professional website quickly, yet have little previous design experience. No coding is necessary to launch a professional website, and everything that’s needed is conveniently located in one place, which completely eliminates the need to shop around for additional services like web hosting.

With hundreds of professional design templates to choose from, Wix makes creating beautiful websites feel like a breeze. And, while it was primarily conceptualized for people who are building their first website, it does offer advanced features through the Wix App Market. This means features like form creation, event management, e-commerce capabilities, stats and analytics, Google AdSense, interactive pop ups, and more.

Wix pricing

Wix - 2 pricing

The base plan from Wix is free, which is a great starting point for businesses to experiment with the tools and try out Wix. Most users eventually convert to a paid plan, however.  

  • Connect Domain – This plan includes 1GB bandwidth, 500MB storage, and the ability to connect a business domain for $5 per month
  • Combo – This plan includes 2GB bandwidth, 3GB storage, 30 minutes of video, removal of ads, and a free domain for $10 per month
  • Unlimited– This plan includes unlimited bandwidth, 10GB storage, 1 hour of video, removal of ads, a free domain, and bonus vouchers to grow web presence for $14 per month
  • VIP – This plan increases storage to 20GB, allows for up to 2 hours of video, has access to VIP support, and comes with a bonus voucher to grow web presence for $29 per month

Wix also offers business and ecommerce plans, which start at $20 per month, and includes advanced features like Google Analytics, ad vouchers, and $0 commission on sales.

Wix customer support

Wix offers a comprehensive help database for troubleshooting that includes articles covering the most important aspects of building a business website, including connecting a domain, setting up a business mailbox, and troubleshooting the Wix Editor. VIP support is only included in the VIP plan, but all users can take advantage of the basic support tools.


  • Great for designers of all experience levels
  • One stop, turnkey solution
  • Includes hundreds of professional themes


  • VIP customer support only available on top tier plan
  • Pricing is higher than some other competitors
  • Advanced users may feel the platform is not as flexible as other options

Rating breakdown

  • Overall: 4.4
  • Features: 4
  • Price: 4
  • Ease of use: 5
  • Customer service: 4.5

See our full roundup of Best Website Builders for Small Businesses

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