Northwest Registered Agent Review – 2019

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Northwest or Northwest Agent Services LLC, is one of the more established options on this list as it was founded in 1998. This firm is known for helping medium-sized businesses with a variety of legal topics like creating LLCs, filing annual reports, or even forming corporations. Northwest has greatly transformed from being a pre-internet resource, to eventually going online. Currently, this company has more than 1,700 pages on business forms, guides, tools, services, and legal paperwork.

Northwest can provide value to any sized business but is best for small to medium-sized businesses. It has many comprehensive resources, tools, and a low price point of just $125 per year for its registered agent services. This is great as other registered agent services nickel and dime their clients for small services. It concentrates on mainly LLC filing and not on corporations. It has resources for corporations, but larger firms might be better off finding registered agent services who specialize with corporation topics.

Features

Northwest has many important features which include corporation election, IRS registration, and multiple state registration. In fact, the homepage has a map of all 50 states that provide guidance on each state’s rules. Unlike other competitors who outsource service overseas; all customer service is in-house. In fact, this firm is known for its excellent customer service with savvy guides that are well versed in most business topics.

It also prides itself on security by providing each client with an online portal and having secure servers. Related to this, they write their own code which enhances security. This firm is very ethical and won’t sell your data to third parties, unlike other unscrupulous competitors.

Pricing

Northwest is pretty affordable and has three main packages which are Basic, Deluxe, and Premium. These packages are priced at $79, $179 and $199 respectively. Keep in mind that these figures don’t include state fees which can greatly vary. The basic package includes name availability search,  preparing and filing articles of organization, and a year of registered agent service. After the first year, this company charges just $125 per year for registered agent service.

The deluxe package includes an EIN (employer identification number) and an operating agreement. An EIN can be considered a Social Security number for a business, which allows it to hire employees, file taxes, and open accounts. It also has all the benefits from the basic package. An operating agreement isn’t required by the state when filing an LLC, but it’s suggested to have it. This important document outlines a business’s plan, key personnel and details important business operations.

The premium includes everything from the deluxe package plus same day processing fees, which allows you to process orders and submit paperwork quickly. This option is good, but not great as it doesn’t include add on features like corporation formation, bylaws and non-profit articles of incorporation.

Customer support

As mentioned earlier, Northwest has phenomenal customer support. The main reason behind their high reviews is that they have individual compliance specialists who help clients at every stage in their business. Their customer service is based in house and is not outsourced. They also have customer service via phone and email support as well, which has been rated as very prompt. Like many progressive companies, they have profiles on social media accounts like Facebook, Twitter, and Linkedin. They use these tools to share helpful tips and tricks for business owners.

Pros

  • Price: Northwest isn’t the cheapest option, but it’s $79 fee + state charges is very affordable. They also don’t have hidden fees and gimmicks, which saves consumers money.
  • High security and integrity: This firm writes its own code and takes security very seriously. They take detailed measures to prevent hacks like running their own servers. Also, personal data is never sold to outside parties. That factor alone is very important since many large companies like Facebook have received serious legal ramifications from selling data.

Cons

  • Not the cheapest option: Other providers like Incfile only charge $49 + state fees for LLC formation. The Premium package could include more services for the price. Also, many features like corporation formation are extra as well.
  • Ease of use: This firm has many advantages, but its platform could be easier to use. Users have complained about UX flaws like taking more time to learn the system. Other competitors have an easier to use layout.

Rating breakdown

  • Overall: 4.25
  • Features: 4
  • Price: 4
  • Ease of Use: 4
  • Customer Service: 5

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