ExpressVPN Review – 2019

ExpressVPN logo

ExpressVPN is a British Virgin Islands-based VPN that’s known for delivering fast connectivity to over 2,000 servers located across 160 cities in 94 countries. In addition to Europe and the US, ExpressVPN has a large number of server locations in Asia, South America, and Africa, which ensures high-speed connectivity across the globe.

ExpressVPN features

ExpressVPN is located in a British territory that has no strict data retention laws, supports Bitcoin and maintains a strict no-logging policy. And with a complete suite of security features including industry-grade encryption, flawless forward policy, and leak protection, businesses using it can be sure of anonymity and data security.  Additional features include a speed test, diagnostics output, Internet kill-switch, and automatic protocol selection.

ExpressVPN’s multiple platform support comprises of dedicated clients for Windows, Mac OS, Linux, Android, and iOS. The company also offers browser extensions for Chrome, Safari, and Firefox, as well as manual setup guides for Apple TV, Fire TV, PlayStation, and Kindle Fire.

ExpressVPN pricing

ExpressVPN offers a 30-day money back guarantee, so users can “try it before they buy it.”  3 payment plans are available:

  • $12.95/month for 1 month (billed monthly)
  • $9.99/month for 6 months (billed at $59.95 every 6 months)
  • $6.67/month for 15 months (billed at $99.95 for the first 15 months and 12 months thereafter)

ExpressVPN customer support

Customer support is a real standout feature of ExpressVPN. The company provides 24/7 live chat support that’s manned by experts who can resolve most technical issues within minutes. Chat support includes assistance on everything from complex issues to simple setup guidelines.

Support is also available via email for businesses that want to maintain anonymity and prefer not to use chat-based support. Like most VPN service providers, ExpressVPN lacks customer support on the phone.

What’s lacking

ExpressVPN subscribers are limited to 3 simultaneous connections, which can get pricey for businesses with a large number of employees. And while the user-interface of ExpressVPN is simple and peppy, it lacks a Socks5 proxy to split specific traffic from overall Internet activity. This is especially important to note for businesses that use P2P file sharing applications.

ExpressVPN also lacks the ability to prevent sites like Google, Facebook, DoubleClick and Twitter from tracking profiles.

Pros

  • Maintains a strict no-logs policy
  • One of the fastest VPNs
  • 30-day money-back guarantee
  • Wide-range of privacy features
  • Large selection of global servers
  • 4 VPN Protocols (OpenVPN, PPTP, L2TP, SSTP)
  • Strong encryption
  • Supports torrenting and P2P file sharing

Cons

  • Only supports 3 connected devices per account
  • More expensive than other VPNs

Rating breakdown

  • Overall Rating: 4.5
  • Features: 5
  • Price: 4
  • Ease of Use: 5
  • Customer Service: 4

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