TimeCamp knows that tracking time is a necessity for profitable projects, be they billed hourly or by milestone, so it has built a repertoire of tools to give project managers power.
One of the most useful is the visual time tracker. It separates projects into tasks and plots them all on an easy-to-interpret chart that shows you the real-time status of your projects. Time clocks can be started, stopped, or edited from this window; and it integrates directly into your calendar of choice.
Of course, any time tracker worth its salt will have lots of integrations for the multi-connected design team. TimeCamp plugs right in to almost one hundred of the most popular tools. There are productivity apps like Trello or Asana, as well as the ever-important accounting software giants QuickBooks and Xero.
Furthering the spirit of connectivity, TimeCamp also allows you to bring it on the go with a solid iOS and Android app, as well as a Chrome extension.
TimeCamp also has a few employee monitoring tools which leave a sour taste in our mouths. Both random screenshots, as well as mouse and keyboard tracking tools exist, with several checks to ensure whether or not the time tracked was “real work”.
Who TimeCamp is best for
TimeCamp pitches itself to agencies, citing its integrations with commonly used apps and the timesheets that help reduce the overhead of management so teams can stay agile and lean.
We would recommend skipping TimeCamp as a solo freelancer since the Free tier is lackluster. It’s best suited to mid-sized companies that have many employees and so require a few project managers to keep everything running smoothly.
The prices at TimeCamp are on par with the rest of the industry, and the tiered subscription plans offer easy-to-understand incremental increases. Of particular note is the ability to add or remove users at any time, which is helpful if you occasionally use freelancers, and the cost is prorated. Paying annually gets you 25% off.
There is an obligatory free-tier which should absolutely be passed on. It offers only the most basic time tracker, and so is outcompeted by several competitors.
Non-profits, students, and educational institutions take note – there is a big 50% discount in it for ya.
- Solo – $0/month, one user, tracking time
- Basic – $7/month per user, exporting, add-ons and integrations, billable time, budgeting
- Pro – $10/month per user, invoicing, timesheet approvals, project management
- Enterprise – $450/month, up to 50 users, dedicated support, single sign-on, on-premise
TimeCamp customer support
TimeCamp has a strong customer support system with a lot of options. There’s the standard knowledge base filled with articles and documentation, and you can email questions at any time. They also have a support ticket system, which is unusual for time trackers, but an effective support system.
Especially great are these two support options: a 24/7 online chat option and the ability to schedule an appointment for an online consultation.
All of the above support is available to anyone on any plan, and if you are an Enterprise subscriber, you get to skip all the lines and be seen immediately.
- On-premise capacity to host TimeCamp on your own local servers.
- A very handy visual time tracker.
- Custom development and API options.
- The free tier is disappointing and empty.
- Limited appeal to non-mid-sized agencies.