Alarms R Us Business Security System Review – 2019

Alarms R Us has been in business since 1985, serving mainly just the five boroughs of New York City. The company handles all the installation, maintenance and monitoring of your security system 24/7 to keep you safe around the clock.

The nice part about Alarms R Us is that, if your business is located in New York City, you know the security company you are using is close by. They also offer commercial-specific security solutions, and not just home security.

Quality and warranty

Alarms R Us has quality equipment that ranges from basic business security to more advanced offerings. They are approved to install fire alarms throughout the city, too, which is a nice feature of doing business with them. The company works directly with their clients to design a customized solution with their products.

The company does not provide any information about the warranty of their products, however, they are produced by Honeywell.

Features

Alarms R Us provides three basic areas of security – alarm systems, video surveillance and access control. In addition to basic security packages, the company also offers environmental protection that can be bundled with their other packages. They provide indoor and outdoor surveillance cameras and a system that can help you monitor and regulate employees who enter your buildings.

The video surveillance can be controlled remotely and streamed from the web on any device, whether it be a mobile device or a desktop computer.

Price

Alarms R Us customizes every security system they offer to the specific business and their needs. They do provide a free consultation with one of their professionals visiting your site to assess the situation and listen to your needs.

They do offer a small business starter package, though, that comes with a control panel, up to 16 zones of monitoring, an indoor siren, two openings contracted, a motion sensor, central station connection and a “hold-up” button that starts at $395. The monthly monitoring starts as low as $35 per month.

Both the hardware package and the monthly monitoring pricing can change, though, depending on the level of customization you choose. Another nice feature is they don’t require you to sign a long-term contract, and you can cancel at any time.

Support

Alarms R Us provides 24/7 monitoring for your business security system. In addition, they provide customer support via a local New York City phone number, since they are located in Brooklyn.

On their website, they also provide resources such as a guide on Honeywell security products, a user guide on the touchpad and a user guide on the control panel. Some of their online features lack compared to competitors, though, because they are a small security company.

Installation

Alarms R Us handles the entire installation from start to finish. The company is licensed and approved to install security monitoring, as well as fire and environmental monitoring, throughout New York City, so you know you will have a reputable professional handling your system’s setup.

The company also maintains and monitors your system on an ongoing basis.

Things to consider

The main thing to consider with Alarms R Us is whether your business is located in New York City or the immediate surrounding area. If you are not, then Alarms R Us won’t even be an option for you, as they are a locally owned and operated company. This is a very nice feature for those businesses that are located in the region, though.

If Alarms R Us is available to you, they do offer an impressive suite of features, hardware produced by Honeywell and also mobile monitoring and control, which is slightly unexpected given the smaller size of the company.

While they offer a small business starter package that is reasonably priced, it’s difficult to determine exactly how much the system would cost you if you customize that package at all, or if you have multiple locations or a larger footprint.

Pros

  • Local company providing service to New York City
  • Hardware produced by Honeywell
  • No long-term contracts; can cancel at any time
  • Impressive suite of features including remote and mobile monitoring and control
  • 24/7 support and monitoring

Cons

  • Only offered in New York City and surrounding area
  • Smaller company that may not be able to handle larger businesses
  • System could get expensive with customization
  • Not a big-name company with storied reputation

Rating breakdown

  • Overall: 3.9
  • Equipment: 4.1
  • Features & Technology: 4.0
  • Contract & Price: 3.9
  • Customer Service: 3.4

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